Telephone News Archive

What’s Happening: Starting June 16th, the department and phone number attributes will be automatically updated from Banner into M365 Active Directory every 2 hours. What to Expect: Your M365 Contact Information will synchronize with your name, title, department, and phone number originating from Banner. If you notice your phone number is incorrect in M365, please update your

What’s Happening: As part of the planned demolition of Holderby Hall, Verizon Wireless will be removing the cellular tower currently located on the building’s rooftop. What to Expect: Verizon Wireless customers may experience reduced cellular coverage in and around Marshall University’s Huntington Campus

Microsoft has alerted us of an issue with their service that could impact our Polycom telephones.  Microsoft is aware of and working to resolve the issue.  If you have an immediate need to have the telephone operational, please contact the IT Service Desk and we will replace the telephone. WHAT ACTION DO I NEED TO TAKE? No additional action will

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the