Services News Archive
Marshall University Information Technology will be replacing the network firewall from Sunday, August 31st, 2025, at 7:00 AM through Monday, September 1st, 2025, at 12:00 PM. During this period, users may experience intermittent connectivity issues with the on-campus wired and wireless networks, as well as disruptions to technology systems dependent on the university network (including
Marshall University Information Technology will be performing upgrades to Banner on Friday, August 29th, 2025, and Saturday, August 30th, 2025. Banner, including Banner Self Service (aka MILO), will not be available during this time. WHAT ACTION DO I NEED TO TAKE? No additional action will need to be taken at this time. If you have
What’s Changing? On May 13, 2025, Marshall University Information Technology (MUIT) updated the marshall.edu password standard for all new and changed passwords, enhancing security and aligning with university policy ITP-1 guidelines and best practices. (www.marshall.edu/policies) Below are the updated requirements: Updated Password Requirements: Minimum length: 12 characters Must include at least three of the
What’s Happening: Starting June 16th, the department and phone number attributes will be automatically updated from Banner into M365 Active Directory every 2 hours. What to Expect: Your M365 Contact Information will synchronize with your name, title, department, and phone number originating from Banner. If you notice your phone number is incorrect in M365, please update your
What’s Happening: As part of the planned demolition of Holderby Hall, Verizon Wireless will be removing the cellular tower currently located on the building’s rooftop. What to Expect: Verizon Wireless customers may experience reduced cellular coverage in and around Marshall University’s Huntington Campus
On Sunday, May 25th, 2025, Marshall University Information Technology will replace the certificate used to verify the authenticity of the wireless authentication servers. To keep user credentials safe, certificate authorities require these certificates to be renewed every 12 months. WHAT ACTION DO I NEED TO TAKE? After Sunday, May 25th, remove/forget MU_Guest, MU WiFi, and eduroam networks If you see “Connect using a certificate,” please
Critical Notice: This morning mass phishing emails (see below) were sent out to Faculty, Staff, and Students from a compromised account. If you went to the link within the email and entered your information, please remain vigilant as the attacker will likely attempt to contact you. If at any point you were asked to enter
Description of Outage: Marshall Information Technology will be performing planned upgrades to the Banner system on Sunday, May 18, 2025. The Banner production environment will be unavailable from 7:00 AM to 12:00 PM on Sunday, May 18th, 2025.
On Tuesday, May 13, 2025, Marshall University Information Technology (MUIT) will implement a modification to the university’s password standard for new passwords and password changes within the marshall.edu domain. This standard enhances our security posture and aligns with current best practices to protect university data. This change was endorsed through our collaborative shared governance process,
Description of Outage: MUIT is aware of some connectivity issues with Banner, and users are experiencing an unplanned outage. Our engineers are working to address the problem. We will keep you updated on the situation and apologize for any inconvenience this may have caused.