Change Type News Archive
Banner will be unavailable this weekend due to scheduled system maintenance. This maintenance is essential to ensure supported configurations, improve overall performance, and enhance security measures. Please be aware this outage may affect SSB, Blackboard, Degree Works, etc.
As you know, Marshall University has transitioned to an Adobe Creative Campus in which all faculty and staff have access to Adobe Express and Adobe Acrobat DC. (see more information about these products below). How will my access change? Starting February 1st, 2025, access to the full suite of Adobe Creative Cloud (i.e., Photoshop, Premiere,
Blackboard will be unavailable on January 7, 2025, from 4:00 AM to 10:00 AM due to scheduled system maintenance by Anthology. This maintenance is essential to ensure supported configurations, improve overall performance, and enhance security measures. Please note that this outage will affect all users of Blackboard, including Marshall University.
Starting January 1, 2025, all MU users will utilize their Marshall University (MU) username and password to access your existing content, surveys, and data in Qualtrics. What Will Change: • Access to Qualtrics: You can access Qualtrics through the icon in MyMU or https://marshall.qualtrics.com. Please remember to update your bookmarks/favorites! • Login Credentials: Your Marshall username and
DegreeWorks service has been restored. Again, we apologize for any inconvenience this unexpected outage may have caused.
DegreeWorks service is currently down. Members of the IT team are currently working to restore the connection. We apologize for any inconvenience this may cause. As always, if you need Technical Assistance: Please contact the MUIT Service Desk in person in Drinko Library – 1st Floor, via chat at www.marshall.edu/it, or phone 304-696-3200. You can also submit a ticket on the
Marshall University Information Technology will retire the legacy MILO service (a.k.a. Self-Service Banner 8) on Tuesday, December 17, 2024. Students, faculty, and staff will continue to have access to MILO (a.k.a. Self-Service Banner 9) from the MyMU portal. This update, originally scheduled in October, will affect students who utilize the Information Release for Proxy Access to Student Records. Students will see
MUIT network equipment connections and datacenter services have been restored. Thank you for your patience and understanding as we worked to restore services.
Marshall University Information Technology is aware and working on a campus network outage including VPN on the Huntington campus. We currently do not have an estimated time for network restoration, but have team members working on the issue.
Marshall University Information Technology will be doing a restart of the campus network at 1 PM today. This restart will cause a 10 second outage. We apologize for any inconvenience this may cause.